Shipping Policy & Charges
- Your order will dispatch within 2 working days once your payment has been confirmed.
- Please make sure someone is at the delivery address to receive your parcel.
- No delivery arrangement on Saturday, Sunday & Public Holiday. Order received on Saturday, Sunday & Public Holiday will be processed on the next working day.
- Normally the delivery time will take 3~5 working days for delivery. Remote / outskirt areas will requires more delivery time.
- We will try our best to delivery to every part in Malaysia. However if there is any additional charges imposed by the Courier Service Company for remote / outskirt areas, customers will be informed prior to SUNSHADE processing the order.
- These are estimated delivery duration and SUNSHADE would not responsible damage or delays due to any reason caused by Courier Service Company during delivery process.
- However if the delivery by our own delivery truck, we will make sure the items delivery in the good conditions and within our committed delivery duration.
- Delivery duration may vary, particularly during festive season.
- SUNSHADE reserve the right to change the delivery charges without prior notice.
SUNSHADE uses EasyParcel for deliveries. All delivery rates will be calculated as per suggested by EasyParcel.
Customers have to place order and fully payment made at our website before collection at our office. Kindly call to inform us on the date and time that you will come to do your collection so that we can get your order ready.
Self Collection only available during business hours ie :-
Monday to Friday : 8.30am to 5.00pm
Saturday : For special arrangement only. Please call in advance for collection appointment.